Terms and conditions

  • General terms and conditions

    Welcome to Stockholmsmässan AB.

    Our VAT Number is SE 556272449101.

    Our visiting address is is Mässvägen 1, 125 30 Älvsjö and postal address SE-125 80 Stockholm.

    Find our general terms and conditions in the link below.



  • General rules

    Children on the premises 
    For safety reasons, persons under the age of 16 may not be in the event halls during construction work or tear-down regardless of whether they are alone or accompanied by an adult, this is because our halls are considered to be a construction site during these times.

    Alcohol, smoking and drugs
    The consumption of alcohol on Stockholmsmässan’s premises is forbidden during construction and tear-down of events. If you, as an exhibitor, would like to serve beer, wine or spirits in your stand during an event you need to contact Mässrestauranger AB, who has the only liquor license valid on the premises. Mässrestauranger are present at the facility and can provide chilled beverages, glasses and staff. Contact Mässrestauranger via montercatering@massrestauranger.se or +46 (0)8-7277240.Smoking is forbidden throughout the entire venue in accordance with Swedish legislation. You may smoke outdoors in designated areas. Under no circumstances may drugs be brought onto Stockholmsmässan’s premises.

    Music, images and trademark
    All playback of music, screening of movies, photography or similar activities in the event halls must comply with copyright legislation. All marketing needs to comply with the Marketing Practices Act. The exhibitor/ organizer is responsible for holding a license for the use of any intellectual property rights used, such as trademarks. 

    Private vehicles
    You are not allowed to drive or wheel trailers, cars or other vehicles into the venue without a special permit, which can be acquired from Event Services. The same applies to work machines.
    Always park your vehicle in designated spaces. Please note that you are not allowed to park in front of gateways, doorways or loading ramps and you are not allowed to leave your engine running in loading zones.
    Please note that for environmental reasons you are not allowed to let your vehicle idle in or outside the halls. The fuel tank should be fitted with a locked lid. On LPG-powered vehicles, the main tap closest to the tank (container) must be kept closed for safety reasons.

    Construction rules
    All construction work and structures must comply with the Swedish National Board of Housing, Building and Planning's Building Regulations (BBR) and Construction Regulations (EKR). All material selections must be classified according to relevant fire safety regulations. (www.boverket.se)

    Limits for construction work
    All work that affects Stockholmsmässan’s property may only be carried out by staff authorized by Stockholmsmässan, for example hanging wires from the ceiling, anchoring machines to the floor, attaching devices to columns or beams and connecting electricity and water in floor channels.
    Exhibitors and stand constructors or organizers are allowed to anchor objects to the floor provided they have obtained prior approval from Stockholmsmässan. Keep in mind that you may not anchor objects closer than one meter to a floor utility channel. Please contact Event Services for more information. You are responsible for restoration after the conclusion of the event. If you fail to comply, Stockholmsmässan will carry out the work and bill you for it.

    Financial liability
    Stockholmsmässan AB accepts no financial liability whatsoever for costs arising as a result of any waiting times in connection with e.g. installation/dismantling, delivery of products, etc.

  • Exhibition Insurance

    A simple and very affordable insurance that covers all of your trade fair participation.

    The Exhibition insurance that you sign for when you book your stand space covers an insured value of up to SEK 225 000 for a premium of SEK 1 195 per exhibitor. One phone call is enough to increase the insured value on payment of an additional premium equivalent to 0.4% of the additional insured value. These favourable rates are possible through a group insurance policy for our exhibitors.

    The scope of the policy is as follows and applies throughout the EU/EFTA: (For exhibitors outside EU/EFTA the insurance applies only within the exhibition grounds at Stockholmsmässan.)

    - Your property is comprehensively insured during transit to and from the trade fair, including loading and unloading.
    - Your property is comprehensively insured during exhibition at the trade fair, including assembly and dismantling.
    - Additional generous cover for personal luggage and costs in the event of illness or accident.
    - The deductible is SEK 1 000 per loss/incidence of theft. For claims resulting form burglary and theft fromm a vehicle/trailer owned by the insured, the deductible is 20 % of the loss amount or a minimum of SEK 5 000 wichever is higher.
    - Additional claim-related costs are covered up to 10% of the insured value.
    - Covers exhibitors, coexhibitors and represented businesses on your stand.

    Why is it important to be properly insured?

    Transport to and from your participation at Stockholmsmässan:

    · If your goods are being transported by an independent transport company, the goods are not insured if they are damaged during transport.
    · If your goods are damaged during transport with an independent transport company and the transport company accepts responsibility for the damages, remuneration is limited to SEK 150/kg within Sweden. If the transport company does not accept responsibility for the damages, there is no remuneration at all.
    · If your goods are being transported with your own vehicle and are damaged, the vehicle’s insurance does not cover the damaged goods.
    · Your goods could disappear/be stolen during transport.

    During your participation in the exhibition at Stockholmsmässan:

    · If material you rented from Stockholmsmässan is damaged, according to the rental contract you are liable for reimbursement for the incurred damages.
    · Your goods may be damaged or stolen or disappear during the exhibition.

    Stockholmsmässan's exhibition insurance is an affordable way to be properly insured, and it is an excellent complement to your business insurance.

  • Data protection

    Stockholmsmässan processes personal data in accordance with the General Data Protection Regulation. Click here for more information about our personal data processing. 

  • Stockholmsmässan’s Cookie Policy

    When you visit Stockholmsmässan’s websites from your computer, cell phone or tablet, we store data locally using cookies, call tracking or similar techniques to optimize your user experience. In this policy, we call all of these types of techniques “cookies”. Read more below about what this entails and for what purpose the information is used.

    Different types of cookies

    Cookies are used to improve the functionality of our websites and provide us with statistics on the use of the website. A cookie is a small text file that is stored on your device when you visit a website. Our data protection policy applies to the processing of the data we gather via cookies.
    There are four types of cookies: 
    1. Local
    A local cookie is a file that is saved permanently on your device until you actively choose to delete it. It stores previous visits and the browser that is being used, and it improves the website’s functionality.
    2. Session
    A session cookie is saved temporarily on your device and is used to keep track of settings while you are visiting a website. It is deleted when you close your browser.
    3. Statistics
    A statistics cookie is stored on your device so we can track the number of visitors to our websites. Data from statistics cookies is stored for up to 10 years.
    4. Conversion
    We use conversion cookies to measure the effect of our advertisements by generating reports about what actions you took as a user after seeing our advertisements. The cookie is inserted in the web code on the website’s buy or registration pages. We can then follow your actions after you clicked on the advertisements, thus measuring the effect of our advertisements in Facebook, AdWords, LinkedIn, etc.
    The information created from these cookies through your use of our websites is forwarded to and stored by Stockholmsmässan.

    Analysis tools

    Stockholmsmässan uses website and application analysis services that are offered by Third Parties. These Third Parties use cookies and other similar techniques to gather information about the use of the website or the application and to report trends without identifying individual visitors. Third Parties who provide us with these services can also gather information about your use of Third-Party websites, for example Facebook and YouTube.
    Accept or block cookies
    You can choose whether or not to accept cookies when you visit our websites. Most browsers receive cookies automatically, but it is possible to change the settings to block cookies or give you the option to decide whether or not to accept them. If you choose not to accept cookies, Stockholmsmässan cannot guarantee that its websites will function as intended.
    How to prevent cookies from being stored
    You can also change the settings in your web browser to not allow cookies to be saved on your hard drive. However, this impairs the functionality of some websites. You may find that this prevents you from accessing member pages and that some content and functions may not be available.
    Handling of cookies
    You can set the settings on your devices, erase cookies and other identifiers and change how local information may be stored. See the support information in each respective web browser: Chrome, Safari, Internet Explorer, Firefox, etc. You can delete cookies from your hard drive at any time. However, this means your personal settings will be lost.
    More information
    If you would like to know more about cookies and the considerations and actions you can undertake as an Internet user, please visit the Swedish Post and Telecom Authority at www.pts.se for more information.
    If you have any questions or would like more information, please contact us using the following contact details:
    Stockholmsmässan AB
    Attn: Data Protection
    125 80 Stockholm, Sweden